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Standard products ship from a single unit for sample orders, with tiered pricing starting at small wholesale quantities. OEM/ODM projects have model-specific MOQs — tell us your target and we’ll confirm feasibility in the quote.

Yes. Cold spark machines use titanium composite granules that produce sparks cool enough to touch, with no open flame or gunpowder. Units include tilt sensors and thermal cutoffs, and every product line is CE, FCC and RoHS certified. We supply the certification documents venues and fire marshals typically request. Always follow the operating manual and local regulations.

Standard production lead time is 15 days; in-stock items dispatch within 3–7 business days. Air freight typically arrives in 5–10 days; sea freight in 20–40 days depending on destination. We prepare full export documentation, including certificates, packing lists and any declarations your customs broker needs.

Yes — CE certificates, test reports and MSDS documents arrive with your quote, before you commit a single dollar. That’s a deliberate policy: your venue approvals and import planning shouldn’t wait on our invoice.

Yes — our OEM/ODM program covers custom housing colors, logo printing, firmware behavior, DMX profiles and packaging. Branding-only projects are fast; full custom designs include a prototyping phase.

Standard products carry a 12-month warranty covering manufacturing defects, with spare parts available beyond the warranty window. Our technical team responds within 24 hours and can troubleshoot via video call during your show-prep window.

Yes. We stock AyroSpark™ granules, AyroFog™ fluids, AyroBubble™ solution and flame-retardant confetti — all factory-matched to our machines. Many clients bundle consumables with equipment orders to save on freight.